Q&A

I have paid, but did not receive the serial number

After successful payment, the serial number will be sent "automatically". It is possible that your mailbox has misjudged the serial number as spam. Please go to the spam check. If you check the spam email to confirm that you have not received the serial number, you can also go tomy accountQuery the serial number of your purchase.

If you have any other questions, please write to the customer service mailbox and provide your Order number, We will check for you.

Forgot the serial number

You can go tomy accountQuery the serial number of your purchase. Or write to the customer service mailbox and provide yourOrder number, We will check for you.

Unable to enable serial number

Please make sure your computer network is properly connected. And note that a serial number only provides 5 activation times. If it exceeds the activation times, it will not be activated again. If you need to query the current activation times, you can go tomy accountQuery.

Number of activations

A serial number only provides 5 activation times.

Serial number activation judgment

When the program is successfully activated and the authorization data is written to the computer, this process is a serial number activation, which will consume the number of activations once.